Privacy Policy
Last updated: May 24, 2018
Leadfox (“we”, “us” and “our”) operates the websites https://www.leadfox.co and https://app.leadfox.co (the “Service”).
In the course of its business and for the purpose of providing the Services, Leadfox collects and processes the personal data of its users.
This privacy policy, put in place by Leadfox, is intended to give users concise, overall information about the processing of personal data carried out by 9533-6699 Québec Inc., doing business as Leadfox.
Leadfox attaches particular importance to respecting users’ privacy and the confidentiality of their personal data, and accordingly undertakes to process data in compliance with applicable laws and regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”).
Definitions
Personal data: personal data means any information relating to an identified or identifiable natural person, that is, a person who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person.
Processing of personal data: processing of personal data means any operation or set of operations performed on such data, whatever the means used, including collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, as well as blocking, erasure or destruction.
Cookie: a cookie is a piece of information placed on an Internet user’s hard drive by the server of the site the user visits. It contains several pieces of data: the name of the server that placed it, an identifier in the form of a unique number and, possibly, an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.
Data Controller – DPO
The person in charge of the protection of personal information can be reached at the following address: Email: rgpd@leadfox.io · Telephone: +1-819-200-1103
Collection of personal information, use, disclosure and consent.
We are committed to providing our clients (“you”, “your” or “them”) with exceptional service. Providing exceptional service may involve the collection, use and, at times, disclosure of your personal information. Protecting your personal information is one of our highest priorities. While we have always respected your privacy and safeguarded all of your personal information, we have strengthened our commitment to this goal. We do so in order to continue providing you with exceptional service and to comply with all laws regarding the collection, use and disclosure of personal information.
We will inform you of why and how we collect, use and disclose your personal information; obtain your consent, as required; and handle personal information in accordance with applicable law. Our commitment to the privacy of information includes ensuring the accuracy, confidentiality and security of your personal information by allowing you to request access to, and correction of, your personal information.
This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We will collect only the personal information that is necessary to achieve the following objectives:
. To verify identity;
. To identify your preferences;
. To open and manage an account;
. To ensure that you receive a high level of service;
. To meet regulatory requirements;
. Other legal reasons applicable to the goods and services requested.
We will obtain your consent to collect, use or disclose personal information. In some cases, we may do so without your consent (see below). You may give your consent orally, in writing, electronically or through an authorized representative.
You provide implied consent to the collection, use or disclosure of your personal information when the use of that information is considered obvious or reasonable in the circumstances. Consent may also be implied when you have notice and a reasonable opportunity to refuse to have your personal information used for mailings, marketing or fundraising and you have not done so.
We may collect, use or disclose personal information without consent:
. When permitted or required by law;
. In an emergency that threatens an individual’s life, health or personal security;
. When the personal information is available from a public source;
. When we require the advice of a lawyer;
. For the purpose of collecting a debt or protecting against fraud;
. Other legally established reasons.
We will not sell your personal information to other parties unless consent has been given or implied. We retain your personal information for the time necessary to fulfil the identified purpose or for legal or business purposes. We will make reasonable efforts to ensure that your personal information is accurate and complete. You may request a correction to your personal information to ensure its accuracy and completeness. A request must be made in writing and provide enough detail to identify your personal information and the correction sought.
We are committed to ensuring the security of your personal information, and we reserve the right to use passwords, encryption, firewalls, restricted employee access or other methods, at our discretion, to ensure its security. We will use appropriate security measures when destroying your personal information, such as shredding documents or deleting electronically stored information, at our discretion.
Every person carrying on an enterprise is responsible for protecting the personal information it holds.
Within the enterprise, the person exercising the highest authority sees to ensuring compliance with and implementation of this Act. That person exercises the function of person in charge of the protection of personal information and may delegate that function, in whole or in part, in writing, to any person.
The title and contact information of the person in charge of the protection of personal information are published on the enterprise’s website or, if it does not have a website, made accessible by any other appropriate means.
Data collected
Leadfox collects users’ data in order to provide them with the services to which they have subscribed on the platform.
Whether the data requested is mandatory or optional (in order to complete the User’s registration and provide the services) is indicated by an asterisk at the time of collection.
In addition, certain data is collected automatically as a result of the User’s actions on the site (see the paragraph on cookies).
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use a third-party service such as Google Analytics that collects, monitors and analyzes this type of information in order to increase our Service’s functionality. These third-party service providers have their own privacy policies setting out how they use this information.
Purposes
The personal data collected by Leadfox in the course of providing the services is necessary for the performance of the contracts entered into with the User, or to allow Leadfox to pursue its legitimate interests while respecting the User’s rights. Certain data may also be processed on the basis of the User’s consent.
Recipients of the data
The personal data collected is intended for Leadfox’s sales and accounting departments. It may be transmitted to Leadfox’s subsidiaries, or to subcontractors that Leadfox may engage in the performance of its services.
In this context, personal data may be transferred to a country that is or is not a member of the European Union. Leadfox puts in place safeguards ensuring the protection and security of this data, in accordance with the regulations.
Leadfox does not transfer or rent personal data to third parties for marketing purposes without the express consent of Leadfox Users.
Data retention period
In order to meet its legal obligations or to have the information needed to assert its rights, Leadfox may archive data under the conditions provided for by the regulations.
Accordingly, the personal data collected by Leadfox relating to the identity and contact information of its Users is archived for a maximum period of two years after the end of the contractual relationship for customer Users, or, for data relating to prospective Users, from its collection by the controller or from the last contact from the prospective User.
The end of the contractual relationship means the express termination of the contract by the User or the non-use of Leadfox’s services for a period of five years.
Users’ rights
In accordance with the regulations, the user has rights of access to and rectification of the personal data concerning the user, which allow the user to have rectified, completed, updated or erased any data that is inaccurate, incomplete, equivocal or out of date, or whose collection, use, disclosure or retention is prohibited.
The User also has the right to request the restriction of processing and to object, on legitimate grounds, to the processing of the User’s personal data. The user may also give instructions on what is to become of the user’s personal data in the event of death.
Where applicable, the User may request the portability of the User’s data or, where the processing is based on consent, withdraw that consent at any time.
The user may exercise these rights by email to rgpd@leadfox.io
The User may also modify the User’s own data at any time by logging in to app.leafox.io and clicking “edit my profile”, or by contacting the customer relations department at rgpd@leadfox.io
The user may unsubscribe from the Leadfox newsletter or marketing emails by following the unsubscribe links in each of those emails. In the event of a dispute, the user may file a complaint with the CNIL, whose contact information is available at http://www.cnil.fr.
The user may access detailed information on the use of the user’s personal data, in particular regarding the purposes of the processing, the legal bases on which Leadfox processes the data, the retention periods, the recipients and, where applicable, transfers of the data to a country that is not a member of the European Union, as well as the safeguards implemented. To do so, the User may send a request by email to rgpd@leadfox.io
Cookies
The Leadfox site uses cookies whose purpose is to facilitate navigation on the site, to perform the service provided by Leadfox, to measure the site’s audience or to enable pages of the site to be shared.
Cookies are files with small amounts of data, which may include a unique, anonymous identifier. Cookies are sent to your browser by a website and stored on your computer’s hard drive.
We use “cookies” to collect information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you will not be able to use some parts of our service. If you do not set your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your personal information may be implied.
Types of cookies used
Cookies necessary for navigating the site
These cookies are necessary for the operation of the www.leadfox.io site. They enable the use of the site’s main features.
Without these cookies, Users cannot use the site normally.
Functional cookies
These cookies make it possible to personalize the User experience.
Analytics cookies
These cookies make it possible to understand the use and performance of the site and to improve its operation by analyzing traffic to information pages and by tracking open rates, click-through rates and bounce rates at the individual level.
Share button cookies
These social cookies allow users to share pages and content on third-party social networks through social sharing buttons.
Managing cookies
Users may accept or refuse cookies on the site, or refuse them once and for all by configuring their browser.
If the User chooses to refuse all cookies, browsing to certain pages of the site will be limited.
Depending on the browser Users use, cookies are deleted as follows:
In Internet Explorer
. Click the Tools button, then Internet Options.
. On the General tab, under Browsing history, click Settings.
. Click the View files button.
Select the cookies to refuse and click delete.
In Firefox
. Click the browser’s Tools icon, select the Options menu
. In the window that appears, choose “Privacy” and click “Show Cookies”
. Select the cookies to refuse and click delete.
In Safari
. Click the Edit icon, select the Preferences menu.
. Click Security, then Show Cookies.
. Select the cookies to refuse and click delete.
In Google Chrome
. Click the Tools icon, select the Options menu, then click the Advanced Options tab and go to the “Privacy” section.
. Click the “Show cookies” button.
. Select the cookies to refuse, then click delete.
Service providers
We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
In particular, we use the following providers: PostHog (audience measurement, United States, only after your consent), Vercel (website hosting, United States) and Google (protection against form abuse, United States).
Communication
We may use your personal information to send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may decline to receive any or all of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Compliance with laws
As stated above, and for greater clarity, we will disclose your personal information if required to do so by law or by a subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
Corporate transaction
If Leadfox is involved in a merger, acquisition or sale of assets, your personal information may be transferred. We will make reasonable efforts to provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Security
Leadfox has taken all appropriate precautions to preserve the security of personal data and, in particular, to prevent it from being distorted or damaged or accessed by unauthorized third parties.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data transiting over unsecured communication channels is subject to technical measures designed to make it unintelligible to any unauthorized person.
Any question about the security of the Leadfox website may be sent to info@leadfox.io.
Regarding minors
Our Service does not address anyone under the age of 18 (“minors”).
We do not collect personally identifiable information directly from minors under the age of 18. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we discover that a child under the age of 18 has provided us with personal information, we will delete that information from our servers immediately.
International transfer
Your information, including your personal information, may be transferred to — and maintained on — computers located outside your province, country or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer that information, including personal information, to Canada and process it there.
Your consent to this privacy policy, followed by your submission of such information, represents your agreement to that transfer.
Links to other sites
Our Service may contain links to other sites operated by third parties. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, practices or privacy policies of third-party sites or services.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective only when they are posted on this page.
If we make material changes to this Privacy Policy, we will notify you through the website or, if you have provided your email address, by email.
Contact us
If you have any questions about this Privacy Policy, please contact us at info@leadfox.io.